We know it’s been a while, but we’re back with another friendly employee from our Customer Service Department. Caroline may have only been with Hodges Badge Company for 8 months , but she has been a part of our extended family for much longer. In fact, her mother worked in our Rhode Island rosette department during the 70s and 80s. Caroline even has memories of being a flower girl for another factory employee that is still with the company.
In her time working at Hodges Badge, Caroline has come to take pride in being part of a smaller, family-owned company. She noted that our size and attention to the customer enables us to provide a higher level of service. For example, did you know that we still accept payment by personal check or that if you have prepaid for second day shipping and we can get the order out fast enough to use ground shipping, we’ll refund the customer the difference? “You just don’t find that anymore” she said.
Outside of work, Caroline keeps busy with her two teenage daughters. She also enjoys dancing in Zumba classes and admits an affection for anything Disney, with Beauty and the Beast being her favorite movie.
We hope you enjoy getting to know the people that make up our Customer Service department. Is there anything else you’d like to know that our Reps can answer? Let us know in the comments.