Hodges Badge Company’s Core Value: Creative

We have had fun this month celebrating “creative”, our core value word for May and June.  Our Core Values team held two events, a fun fruit sculpture design contest and then a product design contest, which provided the opportunity for all Hodges associates to design an award product. We awarded over 100 trophies and ribbons!

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Fruit Sculpture contest

We had over 30 fruit sculptures entered for this contest.  All winners received a custom Core Values ribbon and coupons for use at local businesses.  Everyone enjoyed the fruit after the contest.  Top sculptures included:

Banana Dolphins   ~  Watermelon Baby Carriage ~  Fruit Turtle ~  Apple Christmas Tree ~  Watermelon guy w/banana hair

Create a Product contest

This event was a phenomenal success, with over 70 individual and team entries!  Everyone was a winner that participated in this contest.  Custom participant ribbons were awarded for all entries and the winners of each category also received a trophy.  Categories included:

 Most creative ~ Funniest/spoof ~ Best use of product ~ Best in show ~ Most economical ~ Most likely to be in a catalog

We also had a “People’s Choice” winner at each plant that was chosen from votes by Hodges associates.  Some of the winners are shown below.  WOW! We really unleashed some talent here.  We are planning a “Customer’s Choice” email for later in June.

 

 

A tip for celebrating your core values: Events like the Fruit Sculpture and Create a Product contests are fun, keep you core values visible, and engage as many of your teammates as possible in your core values discussion.

 

 

 

 

 

 

 

 

 

 

Kyle, Denise & Kathy’s 25th Anniversaries at Hodges !

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Pictured Left to Right: Denise, Kyle, Kathy

 

We are fortunate enough to have employees that have stayed with us through it all.  To be specific out of our 155 employees, 38 of them have been with us for more than 20 years! That’s almost ¼ of our workforce!

This year, Kyle Trentmann,  Denise Balken and Kathy Schaffer celebrated their 25th anniversaries with the company in our Missouri plant. That’s pretty impressive since the average person changes jobs ten to fifteen times during his or her career.

We asked Kyle, Denise & Kathy a few questions to get a little insight on their journey at Hodges Badge Company! Here are their answers:

First a little background on them.

Kyle went to St. Francis Borgia High School. His dad was actually a business man working in Washington who heard about this new business coming to town. He didn’t exactly know what kind of business it was but Kyle put in an application and 25 years he’s still here.

Denise loves the people she has worked with over the past 25 years. Making lots of new friends and working along side such hard workers has made the people the favorite part of her job.

Kathy went to New Haven High School. It just so happened that when she was looking for a job, Lorraine the Hodges Plant Manager at the time was taking her driving test. As fate would have it Lorraine’s driving examiner was Kathy’s father. They got to talking about Kathy looking for a job. Well, Lorraine passed her test and Kathy got the job.

  • What was your first job at Hodges?

Kyle:  I ran the corder and rams. We only had 2 rams and 1 corder when I first started. (These are the machines essential to making our most popular flat ribbons like the point top and square top ribbon.)

Denise: Stapler in the rosette tops. (This is the first step in the handcrafting of our rosettes.)

Kathy: I was hired as the Rosette Dept. Supervisor but the factory had just started up so I had no one in my department at first, so I “welded” rims in the center of the rosettes.

  • What do you do at Hodges now?

Kyle: Hot Stamp Operator

Denise: Coach over the flat room ( The flat room is where the point top, square top and hemmed top ribbons are put together.)

Kathy: I’m the office administrator.

  • What have you seen change?

Kyle: Just about everything, especially technology

Denise: We have gone through being in separate departments to being in “cell” with someone from each department in a “cell”. (A manufacturing cell is a set of machines that are grouped by the products they produce to create a lean manufacturing process saving time and money.)

Kathy: The biggest change I see is the size of the orders. I remember when and order for 1,000 rosettes was large to us. Now we see order for 10,000 rosettes on 1 order.

  •  What have you seen remain the same?

Kyle: How we print & assemble the ribbons

  • Any memorable moments you’d like to share?

Kyle: Fresno, California, lots of hard work! Can’t say much more. What happened in Fresno will stay in Fresno. Ha! Ha! (Well… I CAN tell you that Kyle was part of the team that went to California to bring back the contents of Melrose Ribbons, a ribbon company that Hodges acquired in 2010 and yes that was a lot of work.)

  • Favorite thing about your jobs?

Kyle:  The challenges I face everyday.

Denise: Working along side all of the great workers we have!! Making lots of new friends.

Kathy: Knowing that the product we produce will most likely make someone happy.

  • Name 1 thing your coworkers would be surprised to know about you?

Kyle: I collect Hockey Cards & I have my original box cutter knife from when I started. (Ok now I’m doubly impressed – I lost the pen I got yesterday…)

  • Favorite thing to do on down time?

Kyle: Watch sports, play horse shoes and spend time w/ family

Kathy : Go camping, spend time w/ family and my dog Molly

 

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Hodges Badge Company’s Core Value: Reliable

Image   Our Core Values team carefully selected this value as one of our cornerstone core values because this word represents our company culture in many ways.  What does reliability mean to Hodges associates and our customers?

  • You can rely on Hodges to deliver your awards on time for your event. We realize that your awards are critical to the success of your event and how important it is to deliver your awards to you on time to give you the time you need to receive your awards and relax a little before your event, knowing you have one less thing to worry about.
  • You can rely on Hodges for quality custom awards that you will be proud to award for presentation at any event or occasion. Pretty good isn’t very good at all. It needs to be the best it can possibly be. We work as a team the minute we get your order to meet or exceed industry standards and inspect our products every step of the manufacturing and packing process.
  • You can rely on Hodges to be experienced and professional in how we handle your order from start to finish. Great customer service extends well beyond the Customer Service department to the Art department, Manufacturing, Shipping, and Accounting. Your order will be processed and manufactured by employees that have years of experience and the training to create exceptional awards. Many of our Manufacturing employees have over 15 years of experience with Hodges.
  • You can rely on Hodges to keep our awards affordable. We have been practicing “Lean manufacturing” for over 10 years, and are fanatical about reducing waste and increasing value. Lean manufacturing has increased our reliability and helped us keep our awards very competitively priced.

A tip for celebrating your core values: Keep you core values visible and engage as many of your teammates as possible in your core values discussion - Use horizontal tape top ribbons to display your core values message.

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Elaine’s 35th Anniversary at Hodges!

We are fortunate enough to have employees that have stayed with us through it all. To be specific out of our 155 employees, 38 of them have been with us for more than 20 years! That’s almost ¼ of our workforce!
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This year, Elaine Anctil celebrated her 35th anniversary with the company! We congratulated her on this enormous accomplishment recently at a company awards event in our Rhode Island plant. Rick Hodges, President, and Jane Sousa, Vice President, presented Elaine with a commemorative plaque designed just for her by our art department. After the award presentation we celebrated with cake for everyone.

We asked Elaine a few questions to get a little insight on her journey at Hodges Badge Company! Here are her answers:

First a little background:

Elaine graduated from Westport High School in 1976 and three years later a former employer helped her find employment at Hodges. Elaine’s first job like a lot of employees was stapling rosettes. (This is the first step in the handcrafting of our rosettes.)

• What have you seen change?

When I first started working here Rick Hodges was a high school student. I have seen him grow up and come back to be the president of Hodges Badge Company.

• What have you seen remain the same?

In 35 years the assembly of the flat ribbons (point top ribbons & square top ribbons) hasn’t changed.

• Any memorable moments you’d like to share?

I can remember when Hodges Badge Co, Inc. reached its first million dollars in sales. Jim Hodges (Rick’s father) gave every employee a bottle of Champagne and a tin of real butter cookies.

• Favorite thing about your job?

My favorite thing about my job is the variety. Throughout the course of a week or day even I perform so many different jobs. (Elaine has worked in our warehouse, our button department, our flat ribbon department, our rosette department, our medal department and more!)

• Name 1 thing your coworkers would be surprised to know about you?

I worked for my father and learned to be a mechanic.

• Favorite thing to do on down time?

My favorite things I do in my down time are spend time with my family, cross stitch and sew quilts.

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So again Elaine – THANK YOU for 35 YEARS OF SERVICE, you are an important part of what has made Hodges Badge Company what it is today!

Hodges Badge Company’s Core Value: Team Work

Core-Values-Word-of-Month PosterThis month (March) we are kicking off our Core Values celebration and the word of the month is Team Work.

One part of consistently applying the idea of team work at the office in a fun and engaging way is to plan social gatherings. The gatherings can be during business hours (usually lunch time) or off site, sort of like the field trips that we used to have in school. These gatherings not only allow employees to relax a little and get to know one another but if anyone has ever put a party together or planned a trip for more than a few people they know it takes team work!

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On March 4th, we had our Core Values Luncheon. It was just a coincidence (or was it?) that it happened on “Fat Tuesday” or Mardi Gras. I tried not to eat too much but lunch consisted of some tasty sandwiches from a local shop and it was topped off with a custom cake decorated with our very own Core Values. It’s amazing what you can do with frosting these days and who can resist cake to break up the work day.

DSC_0040As a special gift to close out the luncheon every employee received a light blue or white t-shirt with our Core Values printed on the front and sleeve. (March 28th is wear your company t-shirt to work day.)

All in all it was great break to the day; I was able to spend a little time with teammates I don’t always encounter during my daily activities and Rick Hodges gave a very inspirational speech to open the celebration.

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Hodges Badge Company’s Core Values

 

 

Core ValuesHodges Badge Company has been a successful family owned and operated Awards Company for over 90 years.  In a recent team meeting, we had the opportunity to reflect on what has made this company what it is today.  Two factors were more evident than the rest – the Hodges “culture” and our people.  Our Hodges associates and our common “core values” are the defining factors that have made our company flourish for all these years.

The core values of our company have always existed, but have never been written down.  As we start our 94th year of operation, it seemed like an appropriate time to collect our thoughts about who we are and have been for nearly a century.  The first step was to assemble a Core Values team.  This team was composed of employees from all different departments, with different levels of experience, from both our Rhode Island and Missouri facilities. 

 Members of the Core Values team brought their own perspectives to this project and everyone within the company was encouraged to share their thoughts and experiences.  The team synthesized the Hodges history and our associates’ feedback into 7 core values.  We believe that these core values are what make us what we are.  Defining and communicating our core values is a way for us to celebrate our uniqueness as a company and our legacy.  Our 7 core values are:

 

  • Pride – Pride in the service and products we provide
  • Quality – Exceed customer expectations
  • Integrity – Establish, promote, and maintain high ethical standards in relation to our customers, team members, and the quality of our products
  • Teamwork – Cooperative effort
  • Reliable – We honor our commitments
  • Creative – Creating top of the line, one of a kind awards
  • Innovative – Achieve sustainability by diversifying our products and operations to adapt to new trends and meet evolving market demands 

Over the next seven months we will be focusing on one of our core values each month.  We will be sharing how we celebrate each core value with a monthly blog post.  Please share your ideas and opinions with us as we begin this journey.  We invite you to celebrate with us!

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Lee & Jane’s 20th Anniversaries at Hodges !

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We are fortunate enough to have employees that have stayed with us through it all.  To be specific out of our 155 employees, 38 of them have been with us for more than 20 years! That’s almost ¼ of our workforce!

This year, Lee, our HR Administrator and Jane, our Vice President, celebrated their 20th anniversaries with the company! First a little background on both of them:  Jane has an accounting degree from Providence College and an MBA from Bryant University.  She was found by a company recruiter looking for a Controller for Hodges Badge Company.   While she is still the controller, she assumed a Vice President position several years ago. Lee also went to school for accounting at The University of Massachusetts Dartmouth and has an associate’s degree in psychology as well.  She came on board through a temp agency, starting as a part time accounting clerk, and then was hired as a full time employee. She eventually was transferred into the HR department and has remained there since.

We decided to sit down with them and have a quirky interview to learn a little bit more about their journeys at Hodges Badge Company!

  • What have you seen change?

Lee: We’ve seen a lot of really great changes.  We’ve seen technology change, people change; we’ve watched our product line expand. It’s been fun!

Jane:  We’ve seen the company grow both sales wise and people wise.  We’ve seen technology change.  There were no computers on our desks when we started.  We only had terminals just to do data entries and things a long that line.  There was also one internet computer that you had to have a special password to get on.  I really only used the internet for credit checks.

Lee: I had to punch in every number manually into a credit card machine and double paper tape would come out white and yellow on the other end. I had to do this for every transaction.  Good thing we were a smaller company back then, can you imagine doing that now?!

Jane: We both also saw the company transition as it was passed down from Jim Hodges to Rick Hodges.

 

  • What have you seen remain the same?

Jane: Some of the people have remained in the same position. The way that we operate is mainly the same.

Lee: We’ve always had our dedication to the company.

Jane: Also, our commitment and the passion that we both have for our jobs, that hasn’t changed one bit.

 

  • Any memorable moments you’d like to share?

Lee: There’s been some amazing things.  I’ve watched wonderful people come and go and lots of laughs and spontaneous things.  They might be small but they’re significant to me.

 

  • Favorite thing about your jobs?

Lee: You think you know what you’re going to do for the rest of the day in the morning and then you might as well shuffle your to-do list like a deck of cards because some priorities always take precedence. It’s constantly changing and exciting. But truly for me, my favorite thing is working with the people. When I became a part of HR and I was able to help people it was extremely satisfying.

Jane: I love the challenge. I just sat down and priced all the new products in our catalogue and its very challenging, but its fun to see the company grow the way it has. I also love the drive in.  I come over the Mount Hope Bridge every day and there is nothing like seeing the bay 1st thing in the morning, when everything so still and calm. And going back over the bridge at the end of the day to a beautiful sky and the sun setting. Honestly, this part of the day really means a lot to me!  A fabulous drive to a place I want to be- what’s better than that?

 

  • Name 1 thing your coworkers would be surprised to know about you?

Lee: MY AGE! No I’m just kidding.  I pretty much have been an open book with the people here and they could probably surprise me with something they’ve retained about me from the things I’ve said more so than I could surprise them with anything I tell them!

Jane:  I have a twin.  As long as I’ve been here a lot of people still don’t know that!

 

  • Favorite thing to do on down time?

Jane: Hanging out on our boat with my family and friends, and of course doing Zumba.

Lee: Archery, friends and family.

 

  • What would you like to see the company become in 20 years?

Lee: Go ahead, Jane, you can take this one! But, in all seriousness, I would like to see the company remain a family business the way it has been from the beginning. 

Jane: In 20 years I’d like to see the company continue to prosper and continue to grow.  It’s a leader in what it does now, so I would love to see the company continue in the path that it’s on. 

 

In Memory of Donna V. Combra

ImageOnce again here at Hodges we have had the privilege of making a special plaque that has a very extraordinary story behind it. This time, however, the plaque is being dedicated to a woman’s life that was sadly taken too soon.

Donna V. Combra was married to Russ Combra and had two sons, Andrew and Brian. She was an elementary school teacher for 30 years of her life.  She began her teaching career at the Cluny School in Newport RI, then taught at the Hathaway School, Elmhurst School, and ended her career teaching the second grade at Melville Elementary School, all located in Portsmouth RI.

Donna was one of a kind.  She devoted her life to educating children and was a great role model to them.  But Donna also had many other passions and an incredibly active lifestyle.  She loved to read books of all kinds and write stories and poetry.  She was a fantastic cook and baker, her claim to fame being her “Hershey’s Chocolate Cake” and “Pistachio Cake”.  When the seasons changed and it was warm enough outside you could find Donna riding her bike along Middle Road in Portsmouth heading to Newport to visit her mom.  Donna also had professional knitting and sewing skills that she learned from her aunt when she was younger.  She mainly knit children’s sweaters, but could make anything. She loved the ocean and spent countless hours at McCorrie Point Beach in Portsmouth RI and Second Beach in Middletown RI where a lot of her knitting was done. She also enjoyed swimming, kayaking, walking and traveling with her family.

After speaking about all of Donna’s hobbies, we still have not mentioned her biggest passion in life, her family and friends.  Donna’s husband Russ and one of her best friends Eileen were kind enough to share all this information about Donna with us.  Eileen also shared a few words that she believed described Donna, “kind, creative, daring, funny, positive, loving, loyal, honest, genuine, generous, brave, grateful, patient, happy and optimistic. All these qualities made her an amazing teacher and a wonderful friend”.  Eileen’s words made it clear how much she cherished the time she had with Donna.

Russ spoke of how good of a mother Donna was.  Her priority was always her family and she raised both her sons to have the loving personality that she did.  Russ also shared how kind she was to the elderly, even taking time to frequently pack lunches and visit her older aunts and uncles to have lunch with them. One of the most heart warming parts of Donna’s life that Russ shared was that she used to volunteer at the Soup Kitchen in Bristol RI without telling anyone because she never looked for recognition for her good deeds.  Donna’s humbleness is just a portion of her gracious character. Russ spoke with all of his heart when he said she was “an outstanding wife, a great mom, and my best friend”. It is evident that those who knew Donna were all given a special gift that can never be replaced.

Tears came to both Russ and Eileen’s eyes as they saw the plaque for the first time and felt that it was a beautiful representation of Donna and her spirit.  Watching their reactions to seeing the plaque was nothing short of amazing.   But, watching the way Russ and Eileen lit up as they spoke about Donna was miraculous.  The love that Donna’s family and friends emanate for her is something so special and rare in this world.

The plaque is 18” x 24” in size, UV processed in full color on aluminum and also includes a photo of Donna.  It is going to be hung over the entrance of the Melville School Library, soon to be known as the Donna V. Combra Library.  To Donna’s Family and Friends, we could not be more honored to have made this plaque for a woman that was so humble about her accomplishments and influenced children for 30 years.  She truly deserves to be recognized for all that she was.

Hodges Badge Company Continues its Environmentally Conscious Endeavors

In 2012 Hodges Badge Company went live with a wind turbine at our RI location.  Our project for 2013 is to take on solar power!

 

If you didn’t already know, Hodges Badge Company has long been firmly committed to conservation and to renewable energy.  Maybe it began with our CEO’s college time in Burlington, VT, or perhaps during his many years of volunteer work with the Aquidneck Land Trust, but it began (as it always does) with a series of small steps.  In the beginning we focused on reducing our energy consumption as we tried to make the entire plant more energy efficient.  Here’s a summary of Hodges’ Go Green History:

  • We installed a thick insulation on the roof in order to run the heat and air conditioning units less. 
  • We switched to on demand hot water heaters and removed our six 20 gallon hot water tank heaters scattered around the building. 
  • We used to have two trash dumpsters and a recycling dumpster that we filled every week.  Then we started a recycling program and now what we send away is 2/3 recycling  and 1/3 trash.  We aren’t aiming for zero trash, but we’d sure like to get close to that goal. 
  • We tied all of our heating and air conditioning units to a master computer to control their energy usage
  • We also bought a high efficiency vacuum pump and high efficiency air compressor because we previously used a 40 horse power motor to run these all of the time.

Having done all of this, we were still using 450,000 kW of energy a year – about a $50,000 electricity bill.  We realized very quickly that there were certain factors that we couldn’t eliminate.  Obviously we have to turn the lights on and provide workers with a heated or air conditioned work place.  Another example is the fact that we also constantly run hot stamping presses that have to be heated.  These hot stamping presses often heat the room too much and then we have to cool it.  We found that we were facing a few vicious cycles that were inevitable if we were going to run our business properly. We then began to brainstorm what the next step would be. 

We thought briefly about putting solar panels on the roof at our Rhode Island facility, but realized that the building was built in the mid 1970s and had no way of figuring out if the building would hold up the solar panels.  We turned to wind.  As devout readers of this blog know, we installed a 250kw wind turbine in Portsmouth two years ago.  To date, it has generated more than 225,000kw of power!

The wind is strong at our RI facility because we are located near the ocean, but our plant in Washington, MO doesn’t get much wind.  It just so happened that in Missouri we came across a company called Microgrid Solar from St. Louis who had already done other commercial projects.  We also had access to engineering drawings of the Missouri building and were able to determine that the grade of steel it was made of could support solar panels.  After several discussions with Microgrid Solar we determined to put solar panels on the roof of our Missouri facility.

We are going to install 68kw of solar capacity, which should generate 89,000kW hours of energy a year – about 25% of our total usage.  The cost of the project is $204,000 and thanks to rebates and incentives from our power company, the payback is just over a year.   Installation should start in November, and be complete by the end of 2013!

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Rick Hodges’ hope is for Hodges Badge to be the best environmental steward that it can possibly be with the goals of minimizing the companies impact on the environment, preserving the earth for future generations – oh, and saving money to keep costs down whenever possible.  Rick says that he doesn’t know what Hodges next environmental project is going to be, but he’s sure to announce it here on this blog when the time comes.

The Story Behind The Plaque

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It seems that no matter where you go there is a plaque hanging on the wall to honor someone’s accomplishments.  But where did that plaque come from and what did the person do to receive it?

Here at Hodges, we make thousands of plaques a year, and sometimes we have the privilege of knowing the story behind the award.  Recently, we were asked to make a very unique plaque that sparked our interest.  We designed this custom award plaque that is significant in size, printed in full color with a lovely Celtic knot border and includes 4 photos. This plaque was nothing short of amazing and come to find out so are the woman and the horse it was made for!

We had the pleasure of sitting down and talking to, Lee Gregory, the owner of the horse that the plaque was made for. Lee grew up in Boston, MA and started riding horses around the age of 4.  She took to riding instinctively, just like her Grandfather, J.W O’Connor, who was a Irish horseman. Lee spent 38 years of her life as a first grade teacher in Cambridge, MA.  A career that she was passionate about, but certainly not her only passion in life!

Lee loves to travel and while on a trip to Ireland she purchased her first Connemara from Willie Leahy, the largest breeder of Connemara ponies in the world.  This particular Connemara was named “Martin” and was a very special part of Lee’s life for 19 years.  Lee felt one with Martin and when he passed it was a terrible loss for her. She knew that getting a new horse would be difficult, but when the day came that she was ready, she would go back to Ireland to purchase from Willie Leahy once again.

Lee headed back to Ireland to see Willie sooner than she thought.  Before she knew it she was riding another Connemara.  At first she was uncertain if he was the horse for her. However, as she continued to ride him down the trail, her right stirrup snapped.  As she was trying to keep her balance while waiting for help, she realized that the horse “didn’t take advantage of the situation and continued on”. This was the perfect selling point for Lee and she was confident in her purchase.

The horses name is “Allie Coretca”, or “Crysty” as Lee nick named him.  Crysty is a 14.2 hand Gray Connemara gelding.  After taking Crysty back to the United States with her, Lee made certain that Crysty received the proper training.  With the help of his trainer, Alyce McNeil, Crysty became the horse that Lee always knew he could be.  The plaque was being made in honor of Crysty’s accomplishments, which are as follows:

    • 1st place in Novice Division at Fitch’s Corner in Millbrook, NY-2007 and 2008
    • 1st place in Beginner Division in the Millbrook, NY event in 2009
    • At the United States Eventing Championship Finals in Wayne, IL – highest scoring pony in a class of 63 mixed horses and ponies, placing him 3rd overall in 2009
    • Winner of the Captain Mark Phillips Award
    • Exhibition Pony at the World Equestrian Games in Lexington, Kentucky in 2010
    • 2nd in the Purebred Gelding Division at the New England Connemara Society Annual Show in Woodstock, Vermont

    The plaque will be going to the Dartfield Horse Museum in Galway, Ireland, where Crysty and other horses bred by Willie Leahy are honored for their accomplishments.  Lee Gregory, at 80 years old, still loves to dance, swim, garden, travel and ride her beloved Crysty.  We are proud to have been able to make an award for both Crysty and Lee’s accomplishments and we wish them both all the best!